Terms & Conditions
By using the Services in any manner, including but not limited to visiting or browsing the Site, you (the "User" or "You") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and / or available via hyperlinks. This Agreement applies to all users of the Services, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
The Agreement is between you and HalalSurf Ltd, wherever you may reside globally.
If you have any questions, please refer to the Help section of the Site.
1. HalalSurf is a Marketplace
HalalSurf is an online marketplace to allow users who comply with HalalSurf's policies to sell, offer and purchase certain goods in a fixed-price set-up. HalalSurf is not directly implicated in the transaction between sellers and buyers. As a result, HalalSurf has limited control over the safety, morality, quality or legality of any feature of the items listed, the fact or accuracy of the items, the capability of sellers to offer items or the ability of buyers to purchase items.
HalalSurf does not pre-screen users, but put significant effort to pre-screen content or info presented by users where applicable, but does not guarantee in any way that this exercise will take place.
HalalSurf cannot warrant that a seller or buyer will actually complete a purchase or transaction. Consequently, HalalSurf does not shift legal ownership of items from the buyer to seller or vice-versa.
You agree that HalalSurf is an online marketplace and in that manner, is not liable or be held responsible for any info or content, for example, text, data , misinformation, user details, graphics, images, photos, audio, video, items ,profiles and links posted by you, other users, or outside parties on HalalSurf. Please proceed to use the HalalSurf service at your own risk.
2. Eligibility of Membership
HalalSurf's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful.
HalalSurf may, in its sole discretion, refuse to offer access to or use of the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Services is revoked in such jurisdictions.
Individuals under the age of 18 must at all times use HalalSurf's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, the adult is the user and is responsible for any and all activities.
You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by HalalSurf's policies as stated and the HalalSurf policy documents listed below as well as all other operating rules, policies and procedures that may be published from time to time on the Site by HalalSurf, each of which is incorporated herein by reference and each of which may be updated by HalalSurf from time to time without notice to you:
HalalSurf's Delivery Information
In addition, some services offered by HalalSurf may be subject to additional terms and conditions promulgated by HalalSurf from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify HalalSurf of any unauthorized use of your password or any breach of security. You also agree that HalalSurf cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than HalalSurf without HalalSurf's express written permission.
You must keep your account information up-to-date and accurate at all times, including a valid email address. To sell items on HalalSurf you must provide and maintain valid payment information such as valid credit card / bank information or a valid PayPal account.
You may not transfer or sell your HalalSurf account and User ID to another party. You are responsible for all activity of the account and User ID. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
Right to Refuse Service
HalalSurf's services are not available to temporarily or indefinitely suspended HalalSurf members. HalalSurf reserves the right, in HalalSurf's sole discretion, to cancel unconfirmed or inactive accounts. HalalSurf reserves the right to refuse service to anyone, for any reason, at any time.
3. Fees and Billing
Joining HalalSurf is free for Members. This excludes other sales channels on HalalSurf that may have separate fees for Seller and Manufacturer. HalalSurf charges a flat processing fee and fees as a percentage of the order value when an item sells.
HalalSurf's Fees Policy, which is subject to change, is incorporated into this Agreement by reference. Changes to the Fees Policy and the fees for HalalSurf's services are effective after HalalSurf provides you with at least seven (7) days' notice by posting the changes on the Site. However, HalalSurf may choose to temporarily change the Fees Policy and the fees for HalalSurf's services for promotional events; such changes are effective when HalalSurf posts the temporary promotional event on the Site. HalalSurf may, at HalalSurf's sole discretion, change some or all of HalalSurf's services at any time. In the event HalalSurf introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in Ringgit Malaysia (RM) or in US Dollars (USD).
You are responsible for paying all fees and applicable taxes associated with using HalalSurf. HalalSurf provides tools that detail the fees that are owed for a given period. On requesting a payout, sellers are paid out on a net basis after any fees that are due are deducted from a seller’s qualifying order total.
A qualifying order is one where a buyer has received their purchase and has had at least five (5) days to confirm that their purchase is in order.
Any additional fees (for example; marketing or advertising) need to be paid upfront or will be invoiced to the seller’s email address on file or via HalalSurf’s tools at HalalSurf’s discretion. The seller must pay any amounts due in full within 15 days of the date of the invoice, or the account will be considered past due.
In certain situations, including but not limited to a void or invalid transaction, HalalSurf may issue a credit for the applicable fees to a seller's billing statement.
Fees and Termination
If HalalSurf terminates a listing or your account, if you close your account, or if the payment of your HalalSurf fees cannot be completed for any reason, you remain obligated to pay HalalSurf for all unpaid fees plus any penalties, if applicable.
If the seller's account is not paid in full and becomes past due, the seller risks penalties such as the suspension of privileges and / or termination of the account and other collection mechanisms (including retaining collection agencies and legal counsel).
If you have a question or wish to dispute a charge, please contact HalalSurf.